Al Bergstein

IT consultant , writer, photographer, video producer

I run a small computer consulting firm called Mountainstone Consulting in the Pacific NW. I have been working recently with a variety of non-profit and small businesses. I add various freelance support depending on the project scope.

We support: Microsoft Windows and Apple Macintosh, significant project management needs, technical marketing and technical training.

I am an experienced IT professional with a background that includes significant project, operational and budget management; technical marketing to a global audience; proven public speaking skills to executive audiences, teaching at university level, including course curriculum development. I've set up IT teams in foreign regions, managed global IT Teams, created group process improvement, program and project management. In my last few years at Microsoft I set up a three year program for technical marketing in legacy migration.

I spent 12 years at Microsoft in a variety of management and technical roles. These included management of Network Engineering (12 direct reports), Operation Manager of Expedia (8 direct reports), Project manager for Expedia’s Data Center move (1 year), Technical Evangelist of Data Center Operations (WW role), Technical Manager for mainframe migration team, Manager of Competitive Response team in Europe (4 Direct Reports), member of the Executive Briefing Center speakers team, and Microsoft’s global speaking group, CATM. Prior to that I spent 5 years running an IT shop of about 1000 systems for a subsidiary of Eli Lilly. I have also created courses and taught for the University of Washington Extension Program, helping setup one of the first computer operations teaching programs in the U.S.

Consulted back into Microsoft on Data Center process issues. I was called in to help do root cause analysis on issues related to 'onboarding' internal customers to their data center, order entry streamlining, delivery and setup issues, and general customer feedback loops. Setup project Sharepoint site, managed weekly international meetings via conference calls, and tracked weekly project status for management.

A speciality of mine is in management of long running projects.

For more, along with recommendations, please visit my Linked In page:
www.linkedin.com/in/albergstein